Claim Digger issues
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J.,
The alternative is to use Schedule Analyzer. It is far better than Claim Digger and does more. Dont take my word for it (after all, I am the Developer.) Look at what others have to say about it here or check out the brochure at http://www.ronwinterconsulting.com/sa_brochure.htm.
On you point 2 I find it hard to believe that a computor can give such a complicated reply. Try and find the guy who wrote it and afterwards eliminate him