Primavera not responding

Hello all!

Primavera client after log in is not appearing and not responding. Only icon stucks taskbar and not responds. This appears only with one account. bThe other accounts are working without problem. I need your help.

S
Santosh Bhat 👤 Member for 21 years 1 month

Is this one account using multiple monitors? Try doing it with only one monitor on display, sometimes a Primavera hang is a result of  dialog box shifing "off screen", and just needs the OK button to be hit..

Z
Zoltan Palffy 👤 Member for 16 years 10 months

thats like going to the dr and saying I am sick

need more info to diagnose 

what version ?

what have you tried already  ?

any error messages ?

 

 

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