START Date
END Date
Experience Hours (Planning & Scheduling)
1050
Experience Hours (Cost Management)
200
Experience Hours (Forensic Analysis)
150
Optus / Singtel ANZ Bank SRN International Program Manager
- Managing the development, installation, transition and migration of customer services to an updated Super-Regional Network (SRN) for the ANZ Bank. The Communications suite of services comprises encrypted data, protected internet, apps, voice (IP), and service and contact centres for 178 worldwide sites.
- Over 100 staff involved in 35 countries, coordinating more than 1000 people in overall delivery. Implementing, communicating and institutionalising a succession plan for all roles. Developing a skills matrix and future role map for all personnel.