Recruitment & Training Manager, House of Fraser, Create and deliver recruitment strategy for peak trading

FTSE 100 British department store group with over 60 stores nationwide

Training & Recruitment Manager

February 2003 to March 2007

• Solely accountable for the management of the recruitment budget both in FTE and fiscal based on strategic analyse of projected sales and square footage.
• Create and deliver recruitment strategy for peak trading and new store openings in a fast paced reactive environment.
• Increase store stability by a significant 11% year on year by creative and innovative solutions to include term time working and work trials.
• Introduced term-time working contracts to meet headcount requirements and reduce attrition.
• Introduced work trials to recruitment process.
• Write, develop, deliver & evaluate soft skills training at all levels (incl train the trainer, time management & interview skills).
• Manage Gap Year Placement program.
• Deliver training for national internal Management Training Program (incl leadership & change management).
• Co-ordinate staff and management inductions ensuring 4, 8 & 12 week reviews are completed.