Application Error?!?!?!

Hi all,

Any advice that you have on this would be very much appreciated.

My colleagues and I continually get the following Application Event Error, Event Code AVAA3-3325-E. We only get this error if we try and use any of the four print options:

Page SetUp

Print SetUp

Print Preview

Print.

We do not get any errors if we use any other function i.e. re-schedule, changes layouts etc etc. The very strange thing is that one of our other colleagues, in the same building and accessing P6 via the same citrix platform does not get the error code,,,

as always, many thanks

Jon

D
Dieter Wambach 👤 Member for 19 years 4 months

Jonathan

 

I assume that you didn't assign a printer to your pc.

Start --> (depending on your Windows) printers & Faxes --> assign a printer (which is able to print at least A3, eg. HP 750 PPlotter) even if you don't have a printer. For those functions Primavera uses the driver of the assigned printer. If you work under Citrix, ask your IT.

Good luck!

Dieter

S
Shah. HB 👤 Member for 17 years 6 months

Hi Jonathan Ward

I faced this issue but for a  day then it got disappeared .Try by restarting the system

 

Regards

Shahul

Forum Sponsor

Top Posters

Julian Pegg
1 posts
Peter Nagy
2 posts
Raymund de Laza
17 posts
Syed_Asad
0 posts
Tony Greyvenstein
0 posts
Ahmed Al-Jubouri
13 posts
Umar Alvi
3 posts
Sibusiso Mahlalela
0 posts
Michael Samanyayi
3 posts
Simon Gumede
0 posts