The two solutions I posted were not steps but separate solutions. If you removed the problematic MS security patch, that alone should correct your error.
Service packs and fix packs are located on Primaveras knowledge base for download. Click on Customer Center on primavera.com to get there.
However, your problem should already be resolved by removing the MS security update.
It sounds like this may be related to a bug in a recent Microsoft Windows security patch (KB891781). Users with this Windows security patch would have the problem. If the error generated is "Event code NSIS-2739-6", this is your problem. Microsoft confirmed this is a defect. You have 2 course of action
1. Remove the Windows security patch update through add/remove programs. It will be referenced by the name KB891881.
2. Install a patch Primavera provided to work around this issue. This is available for 3.5.1, 4.0, and 4.1. You do not need to upgrade to 4.1. Search for dhtmled.ocx on the knowledge base and you should find this. This is not an issue with 5.0.
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Basil,
The two solutions I posted were not steps but separate solutions. If you removed the problematic MS security patch, that alone should correct your error.
Service packs and fix packs are located on Primaveras knowledge base for download. Click on Customer Center on primavera.com to get there.
However, your problem should already be resolved by removing the MS security update.
Regards,
Bill
Dear bill i did the 1st step but the 2nd from where to get the patch (i have 3.5)
Thanks
Try to install service pack.
Regards.
Basil,
It sounds like this may be related to a bug in a recent Microsoft Windows security patch (KB891781). Users with this Windows security patch would have the problem. If the error generated is "Event code NSIS-2739-6", this is your problem. Microsoft confirmed this is a defect. You have 2 course of action
1. Remove the Windows security patch update through add/remove programs. It will be referenced by the name KB891881.
2. Install a patch Primavera provided to work around this issue. This is available for 3.5.1, 4.0, and 4.1. You do not need to upgrade to 4.1. Search for dhtmled.ocx on the knowledge base and you should find this. This is not an issue with 5.0.
Regards,
Bill