Help needed. Urgent

S
Sami ul haq 👤 Member for 9 years 8 months

Hello Everyone, 



I am a new user to Primavera P6. I recently installed P6 in my company's system. It was running fine i made 3 projects on it. I restarted my system yesterday and suddenly i am unable to open primavera. When i open it and type my password "admin" it says unable to connect and gives me an option to create new data base. I can not also create new data base as it gives me an error "Bad public user name or password. ORA-12518: TNS:listener could not hand off client connection" 



Please help me. I can reinstall primavera but problem is I don't want to loose my projects data.



Thanks 

S
Sami ul haq 👤 Member for 9 years 8 months

Thank you Alexandre for your reply. I am useing P6 R8.2. After doining lots of search on internet I was able to figure it out. I was not configuring the database in right way. All i had to do was to change oracle string connecction from PMDB to XE to configure it. 

S
Sami ul haq 👤 Member for 9 years 8 months

Thank you Alexandre for your reply. I am useing P6 R8.2. After doining lots of search on internet I was able to figure it out. I was not configuring the database in right way. All i had to do was to change oracle string connecction from PMDB to XE to configure it. 

A
Alexandre Faulx-Briole 👤 Member for 23 years 4 months

Hello Sami,

please state exact software version: P6 16.1, P6 15.x, ...

basically, this error message means that the windows services needed to make P6 connect with the database did not start

do not try to change the database connection yourself, you would don nothing but spoil your system

Alexandre

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