Internship, Shenwanhongyuan security company, problem solving
►帮助客户开立账户
►帮助客户解决问题
►向投资者说明结构基金
FR
►帮助客户开立账户
►帮助客户解决问题
►向投资者说明结构基金
Microsoft Office skill, especially excel
► Helping customer open account
►Answering phone for customer questions
► Illustrating Structured Fund to investors
►Assisting clients to subscribe private funds
► Helping customer open account
►Answering phone for customer questions
► Illustrating Structured Fund to investors
►Assisting clients to subscribe private funds
Worker as Customer Success Project Manager:
• Designed and effectively iterated the customer training process to maximize the attitudinal loyalty and churn rate
• Guided clients to ease the discovery of the Pearltrees App through more than 300 hours of training workshops
• Successfully Managed a portfolio of 30 institutional clients, leading to a 110% churn rate
• Administered the customer support in English and in French for the 3.5 million Pearltrees' customers
Freelancer worker @Fempo, helping them to develop their business with my skills in projects management, leadership, teamwork and business strategy.
Previous experiences in international operational marketing @Guerlain and Business Development and Projects Management @Birchbox during my gap year
MSc Student in Project and Progamme Management & Business Development at SKEMA BUSINESS SCHOOL and Freelance at Fempo, a startup which invented the first french menstrual panties
Web development (Back/Front End)
Planning Management
Sales Tools (SFDC, Marketo)
<h1>Sales Operation Manager Assistant.</h1>
I was in charge of studying new options and solutions for the Sales Department Tools.
I did also a big lead import job. This required Big data and SFDC knowledge.
SEO
Professional social networks
Socialwall
Event planning