START Date
- installing, supporting and maintaining new server hardware and software infrastructure;
- managing email, anti-spam and virus protection;
- setting up user accounts, permissions and passwords;
- monitoring network usage;
- ensuring the most cost-effective and efficient use of servers;
- suggesting and providing IT solutions to business and management problems;
- ensuring that all IT equipment complies with industry standards;
- analysing and resolving faults, ranging from a major system crash to a forgotten password;
- undertaking routine preventative measures and implementing, maintaining and monitoring network security, particularly if the network connects to the internet;
- providing training and technical support for users with varying levels of IT knowledge and competence;
- supervising other staff, such as help-desk technicians;
- working closely with other departments/organisations and collaborating with other IT staff;
- planning and implementing future IT developments and undertaking project work;
- managing the website and keeping internal networks running;
- monitoring the use of the web by employees.