Ashfaq.M Mail: [email protected]
Mrs. Fareeda Shareef
No.283/1 2nd floor, 2nd cross 3rd Main Rahemath Nagar Main Road RT Nagar post Bangalore-560032Mob #+91-080- 9620119090
OBJECTIVES:
To integrate the professional qualification, skills and work experience in Information Technology with my Personal interest for a challenging work ultimately leading to the value additions to the organizational Goals Having a good experience in system administration and customer handling with an earned reputation of meeting the customer requirements within the time constraints.
Highlights:
7.7+ Yrsof working experience in Systems Administration and IT Infrastructure support.
Installation and Configuration of Operating system.
ü Administrating in Server OS – Windows Server 2K/2K3/2K8
ü Administrating in VMware – ESX 3.0 And 4.1 (VMware vsphere )
ü Administrating in Microsoft Exchange server 2003 and 2007
ü Administrating Client OS – Windows Xp/2000/98
AREA OF EXPERTISEin Other Os and software’s.
ü Installation of various software’s and utilities
ü Installation of Antivirus Symantec 10.0,Mcafee and live updating
ü Client Configuration, dos client, client32, remote booting and Drive Mapping.
ü Troubleshooting the problem through remote Desktop, VNC and RADMIN tool.
ü DHCP/DNS, FTP, ADS, IIS, Configuration.
ü TCP/IP configuration.
ü Implementation of Group Policies.
SOFTWARES KNOWN:
- Ms-office XP and office2003,2007 Photoshop7 and CS, Corel Draw 11, Tally 7.2,etc.
Professional Experience:
Designation: System Administrator (System operation lead specialist)
Organization:IBM India Pvt Ltd, Bangalore.
Duration: March 26th 2010 to Till Date.....
DescriptionMaintaining remote infrastructure management support for the UK & Australia clients, delivering 24x7 OS and project base support to more than 5000 critical servers running OS and applications on Windows 2000/2003/2008/VMWARE (VMware v sphere )boxes and also managing complete backups using IBM TSM VERITAS Net backup IBM Tivoli
ü Role of the System Administration is to perform day to day support on the server like.
ü Administration of Windows 2000, 2003, 2008 servers with ADS.
ü Installing and Configuration of Windows Server 2003, DNS, DHCP, DFS.
ü Installing and Configuration of Active Directory and DNS.
ü Installation, Configuration and Maintaining of DHCP.
ü Creating and Managing of User Accounts, Groups and GPO.
ü MS Cluster administration on windows 2000 & 2003 server environment.
ü Installation and administration of IIS, IIS administration for 5.0, 6.0 and 7.0, Terminal services and FTP Server, Configuring SSL with customer provided certificates.
ü Working experience on Group policies, Non-authoritative restore.
ü Auditing system security, user accounts, file/folder permission and system policies.
ü Server Heartening and Directory level Permissions.
ü Planning and implementing fixes / Patches. Complex Health Checking.
ü Assume personal responsibility for resolving problems in most effective possibilities way
Within SLA reaching root cause and preventing problems
ü Configured and managed network print servers/Global printer installation, configuration.
ü Strong concepts of TCP / IP.
ü Physical and VM Server Builds, installation OS & applications, P2V server migration. Service Activation & De-Activation as per the Account Standards
ü Server Consolidation & Server build on various Hardware platforms including HP, IBM, and Dell from DRAC, ILO, RSA, and IMM.
ü SAN Health checks manually and through script.
(E g: Data path Query adapter, device, WWPN)
ü Checking the backup status of the servers and taking an action on failed backups.
ü Tivoli SCM, TSM, ITM installation configuration and troubleshooting.
ü Experience on IBM X 3200 M2/M3 servers and IBM Blade server ( HS20, )
ü Worked on Disk Enhancement Projects - RAID Configurations.
ü Create reports for Management requirements.
ü Experience on ITIL process and tools like BMC Remedy, Maxima.
ü Handling various account project like AZ, RSA, Diageo, CPW, West Pac and BHP Billiton.
ü On-call support during off-business hours to resolve critical incidents. Experience in managing Antivirus tools (Symantec, McAfee, Trend Micro)
ü Worked Windows SHC Remediation Projects.
The scope of the project is to remediate above 5000 Window Dev, Test, Prod & DR servers across the Board (Win2000, Win2003, Win2008, WinDC, Win2008…) that has violated GSD331 policies. To new security (ISEC) policyand raising, implementing the changes successfully.
Over view VMware:
ü Creating Configuring Virtual machine in VMwareESX, workstation.
ü Installation and configuration of VMware ESX server.
ü Taking Clone Of Virtual Operating System Mounting dismounting Virtual Hard disk
ü Installation of NIC, adding virtual disk.
ü VMware converter tools like P2V and V2V.
ü Expanding c drive disk without any data loss.
ü Manage and maintaining of Esx servers (VMware vsphere ) and guest virtual machines
ü Configuring san boot and configuring of iscsi storage.
ü Troubleshooting of ESx server and virtual machines.
ü Configuration of High Availability (HA)
ü Configuration of Distribution resource scheduler (DRS)
ü Configuration of VMotion .
Professional Experience:
Designation: System Administrator
Organization:Arvind Brands pvt ltd, Bangalore.
Duration: May 14th 2007 to March 25th 2010.
Worked as System/Network Administrator, which utilizes multi-OS environments on multiple platforms Principal Job responsibilities are:
ü Installation and managing of server, configuring of Hardware Raid and software Raid
Troubleshooting of hard ware related Issue and Operating system related issue.
ü Building and managing of Exchange 2007 Clustering.
ü Managing ADS, group policy in windows2000 and Win 2003 server.
ü Installation, configuration and Administration of Windows 2003 Domain Controller.
ü Installing Configuring of administration of DNS, DHCP and FTP Servers.
ü Installation, Configuration & Administration of Citrix ICA Front End Service Pack ,
Publishing application in CITRIX server, Publishing CITRIX server in HCL info-secure.
ü Migrating the Outlook Express to Lotus Mail’s
ü Monitoring, Optimizing and troubleshooting performance on Servers.
ü Creating Users & Giving permissions to the userson Windows 2000 & Windows 2003.
ü Citrix server Maintenance, user creation, user rights and publication of applications.
ü Installation and configuration of file server.
ü Managing maintaining WSUS serverand upgrading patches of client Pc’s troubleshooting Problem’s related to Windows update at client end.
ü Installation of MacAfee antivirus server, distributed update Patches to client pc’s , troubleshooting of antivirus updating related issues
ü Software Deployment in Windows 2000 and 2003 using group policies.
ü Remotely managing server, Troubleshooting of hardware related Issue and Operating system related issue.
ü Remote Management using Terminal Services and VNC.
ü Monitoring servers to minimize service downtime and meet service level agreements.
ü Monitoring and Troubleshooting LAN and WAN connections RF Link, Lease Line, ISDN link .
ü Raising, Resolving, Closing Trouble ticket for Desktop, server and Network issues using Manage now Tool.
Over view VMware:
ü Creating Configuring Virtual machine in VMwareESX, workstation.
ü Installation and configuration of windows 2K3 Server on VMware ESX, workstation.
ü Taking Clone Of Virtual Operating System Mounting dismounting Virtual Hard disk
ü Installation of NIC, adding virtual disk.
Professional Experience:
Designation: System Engineer
Organization: (PARADISE COMPUTER PVT LTD)
Duration: Bangalore from 20th May 2005 to 13th May 2007
Responsibilities:
ü Managing and maintaining of W2K and W2K3 server, taking backup and restoring.
ü Installation of W2K and W2K3 server, DNS, DHCP, managing and maintaining of AD.
ü Installation of Antivirus software and live updating and Installation all types Printers.
ü Providing online technical support to customers / Engineers on operating system and other application software’s through phone in case of emergency.
ü Installation, Configuration and Troubleshooting of Desktops, Laptop’s, Networked
Printers, Scanners and Cisco switches
ü Remotely an installation of software to client pc’s via RDP, VNC, Net meeting and Dameware.
ü Maintain and troubleshoot lease line and RF network of different sites, Creating and configuring Network and Dial-up Connections.
EDUCATION QUALIFICATION:
ü B.Com fromGulbargar University karnatak .
ü Pursing MBA in (IT) from Vinyaka comission University.
Microsoft CERTIFICATION:
ü MCSA(Microsoft Certified Systems Administrator)
ü MCITP (Microsoft Certified Windows Server Administrator)
profissional COURSES:
ü Diploma in Computer Hardware and Networking ( I I H T)
OTHER INFORMATION:
Name : Ashfaq M
Father Name : Ishaq Miyan
Nationality : Indian
Martial Status : Single
Passport No. : E3901183
Pan Card No. : AZQPM3668K
Languages Known : Hindi, English, Kannada and Urdu
To Write & Read : Hindi, English Kannada & Urdu
To Speak : English Hindi, Kannada, and Tamil & Urdu.
Permanent Address : Ashfaq M
# 5-916 Hussaini Alam Roza (k)
Gulbarga Karnataka India
Date :29-12-2012 Regards
Place : Bangalore Ashfaq .M