Senior Engineer, Operations and Maintenance.
Huawei Technologies
October 2011 - May 2014 (2 years 8 months)
(MS Project MTN & Airtel FOC/DWDM/SDH/RODAM/OTN Project)
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Ensure maintenance and smooth operations of all active and passive infra sites on the AIRTEL and MTN NIGERIA Optical Network nodes in Huawei MS Kano operational region.
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Provide technical support for resolution of incidences on all OSN, Ericsson and Tellabs network equipments escalated by the Back Office/Incident Management Team.
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Responsible for advising management and schedule infra maintenance plans, Emergency Change Request Consideration, Equipment and services Relocation and Cutovers.
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Ensure timely resolution of faults/disruptions of services and bring up site within MTTR.
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Ensures all active and passive equipments on the network are maintained in accordance with outlined maintenance schedules and procedures as contained in the Service Level Agreement.
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Ensure and maintain that service and maintenance agreements with customers, vendors and contractors are adhered to in life cycle of the projects
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Prepares and presents periodic reports on network maintenance activities namely; weekly performance report, fiber core status and availability report, Passive Infrastructure report and Incidences Report.
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Ensure that the overall network availability meets the pre-set targets as laid out by Management through efficient resolution of all network faults.