• Designing Network, Planning, Configuring and Installation of LAN / WAN products as Per Clients’ requirement & establishing Internet cafes.
• Site Survey & Cable Structure Planning. Installation and Configuring of Windows 2K Server (PDC, BDC, Standalone), All Proxy Servers, Email Server, Exchange Server, SQL Server, RAS, Print Server, DHCP Server, DNS Server, IIS. LAN / WAN Communication Support at customer site.
• Installation and Configuring Hubs, Switches, Routers, Internet Sharing Devices like IP Gateway, Multitech RAS Finder, Shiva LANROVER/E & LANROVER/T (for Remote Access), All types of communication devices & Trouble Shooting.
• Migration form NetWare to Windows NT.
• Specialized in operating systems Dos, Windows 95 & Windows 98, Windows 2000, and Windows XP Trouble Shooting.
• Installing & Upgrade of all kind of application software’s & Trouble Shooting.
• Installation and Configuring all storage, media and communication device like UPS, Tape Drives for Backup, Modems, Scanners, Printers, Plotter, Etc.
• Installation and Configuring Internet Access (TX/RX) from Satellite (V-Sat, Web-Sat & DirecPC) Repair & Trouble Shooting Computers & its Peripherals on Board and Component Level.
• Set up, tested, and handled troubleshooting for all personal computers and its peripherals.
• Resolved day-to-day hardware and software issues for 2000/2003 servers and XP workstations including AD, DNS, DHCP, software installation and troubleshooting, hardware diagnostics and repair.
• Administrated and controlled MS Exchange 5.5 server. Performed systems backup and restored data.
• Executed disaster-recovery tests. Provided phone support and remote troubleshooting for users and client.
• Provided desktop support and administration for users in the Windows 2000 domains.
• Administered user and group accounts and policies.
• Implemented various hardware/software setups and upgrades, including hard disks, memory, Zip/Jazz drives, and Service packs/fixes.
• Performed daily backups and restored files on Windows servers using Veritas NetBackup