Restoring from PRX File

D
Dapo Ajayi 👤 Member for 19 years 7 months

You might want to try restoring your PRX under a another windows user profile to see if problem persists. If it does, well I’d recommended getting an OS update/upgrade and/or reinstalling Suretrak. Incase you don’t know the how, contact your systems administrator!



Good luck!

S
Scott Carruba 👤 Member for 19 years 7 months

Ronald,



I followed your instructions exactly, and when I double-click on the file with the "EXE" extension, I get the same error,



"C:\WINDOWS\SYSTEM32\AUTOEXEC.NT. The system file is not suitable for running MS-DOS and Microsfot Windows applications. Choose ’Close’ to terminate the application."





Daya,



Thanks for the offer. I do not think it is anything terribly sensitive, but since I received it from a client, I will have to clear that with a few others first.





Thanks to everyone for the help,

R
Ronald Winter 👤 Member for 23 years 5 months

Scott,



It is a little-know fact that SureTrack and P3 compressed files are actually self-extracting. Use My Computer or Windows Explorer to change the extension of the backup from “.PRX” to “.EXE” and then just double-click on it. The backup file will ask you to designate the directory to restore to and the rest is automatic. Then just open the schedule as normal. Good Luck!

D
Dayanidhi Dhandapany 👤 Member for 23 years 2 months

Hi Scott,



If you don’t mind and the file doesn’t pose any threat to send it to outsiders, then you can send the file to [email protected], i will try to restore and send it to you.



Regards



Daya

S
Scott Carruba 👤 Member for 19 years 7 months

It does not say "Target not found".



I am at the ’Restore’ dialog window. If the ’Type’ is set to ’SureTrak’, nothing shows in ’Projects’. I presume this is normal because the original file is from P3.



If I switch to ’Project Groups’ or ’Concentric (P3)’, I can see several files with the Title of "Compressed". If I select ’Restore’ on anyone of these files, I get a Windows System error box:



"C:\WINDOWS\SYSTEM32\AUTOEXEC.NT. The system file is not suitable for running MS-DOS and Microsfot Windows applications. Choose ’Close’ to terminate the application."



Whether I choose ’Close’ or ’Ignore’, it locks up my SureTrak, forcing me to close the program.



I hope this information is helpful.





Thank you,

D
Dapo Ajayi 👤 Member for 19 years 7 months

In case the PRX file was restored and could not open saying "Target not found", remove targets by going to Overview in the Open Project tab and remove set targets before trying to open the restored backup.



Otherwise kindly provide EXACT details of problem(s) encountered with your PRX file

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