Internship as Assistant of the CEO of a startup, as business developer :
All activities related to the development of the business and the stratgey of the company -> Sell, negotiation, Customer service, contracts with suppliers, ...
Internship of 3,5 months: in charge of the intern communication and of event project (organize the annual event of the company which gather 450 persons, organize activities, business presentations, find the place, think and create the communication means to promote the event, …)
Extensive experience since 1988 in planning, contracts management, claims preparation and defence, and forensic analysis
My role evovled from planning manager, to controls manager, to contracts and controls for the whole company's projects in all operating areas in the Middle east and Africa.
I am a professional with a strong mix of Civil Engineering, Project Planning and Business Analysis expertise. I hold MBA degree from Durham University in the UK and a bachelor degree in civil engineering; I worked as a project control engineer for 7 years in the construction industry and led planning engineers in large construction projects.
I worked in two large construction projects ($50,000,000) and ($70,000,000) respectively. The scope of work included multi-service buildings, K-Spans, infrastructure, roads, and civil, architectural, electro-mechanical tasks. I utilized my planning expertise to help the company win construction claims and complete the project on time with the targeted profit margin.
· Developed cost and resource loaded baseline schedules integrating design, subcontractors and material supply schedules into ma
Gestion de la relation client, réponses aux questions, gestion de litiges
Collecte et synthèse des informations client
Suivi et amélioration du taux de conversion et de rétention
Analyses quantitative et qualitative des données relatives à la satisfaction client
Gestion des nouvelles fonctionnalités / nouvelles procédures commerciales
Télémarketing
Project Management