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P5 License - New User (NU 1) can’t use

3 replies [Last post]
Fri, 2009-11-06 04:11
richard wall
User offline. Last seen 8 years 10 weeks ago. Offline
Joined: 14 Jan 2009
Posts: 11
Groups: Petro-Chem / Oil & Gas, TURNAROUND & SHUTDOWN (T/A & S/D)
I upgraded my license when I had P3e upto P5. I have installed P5. Now when I try open P5 - I type in the default password admin - I get the message License is not valid number of concurrent users is (0). However, my license has New User (NU 1) no expiration date. What can I do now. I have previously had P5 installed on my lap top before as a stand alone. Primavera has always assisted me with the installation in the past as this was a license issue not a maintenance issue. Now Primavera doesn’t seen to want to assist me any longer. Does anyone know how to work around this problem? It appears I have the data bases configured correctly. ??????
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Replies

Sat, 2009-11-07 01:58
#1
Dieter Wambach
User offline. Last seen 7 years 31 weeks ago. Offline
Joined: 15 Jan 2007
Posts: 1350
Groups: Petro-Chem / Oil & Gas, TILOS
Richard

Have a look at your license file - don’t modify, leave editor with "Cancel" or use a copy.

There you can see the version and the number of licenses and tell it here or use copy&paste. Don’t forget to erase company’s name.

Regards
Dieter

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Fri, 2009-11-06 16:05
#2
richard wall
User offline. Last seen 8 years 10 weeks ago. Offline
Joined: 14 Jan 2009
Posts: 11
Groups: Petro-Chem / Oil & Gas, TURNAROUND & SHUTDOWN (T/A & S/D)
I can’t open Project Manager to access Admin users
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Fri, 2009-11-06 08:18
#3
Dieter Wambach
User offline. Last seen 7 years 31 weeks ago. Offline
Joined: 15 Jan 2007
Posts: 1350
Groups: Petro-Chem / Oil & Gas, TILOS
Richard

Goto Admin --> Users --> select the admin --> tab licensing. Mark "Named User".

This should be possible even after that error message.

Regars
Dieter
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