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EPS not showing correctly for new user

6 replies [Last post]
Fri, 2017-08-04 06:42
Scott Liversidge
User offline. Last seen 7 years 13 weeks ago. Offline
Joined: 21 Jun 2006
Posts: 15
Groups: None

Hi,

I have certain admin rights where I can create / edit the EPS. One of my schedulers can only see the EPS nodes that she has her projects under. She has 3 nodes, however, they are not showing in the same order as in the EPS structure. Is this something to do with her layout or user preferences ? I have had this before and cant remember how to fix it.

Any help would be appreciated.

Regards

Scott

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Replies

Sat, 2017-08-26 07:28
#1
Scott Liversidge
User offline. Last seen 7 years 13 weeks ago. Offline
Joined: 21 Jun 2006
Posts: 15
Groups: None

Yes tried using a default layout and still the same. I am just waiting on pemission to gain admin rights and I will then investigate more.

Thanks for your reply.

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Fri, 2017-08-25 14:44
#2
Emad Mofarej,PMP,...
User offline. Last seen 3 years 31 weeks ago. Offline
Joined: 18 Feb 2012
Posts: 39
Groups: None

If you mean the user_setting is corrupted and this resulted in the problem with the layout, you can reset user setting by login to your database and issuing the following command:

update userdata set user_data = ‘null’ where topic_name = ‘pm_settings’;

 

this will reset user setting back to default setting. I doubt this is the issue as this doesn't reset the layouts. But it worths the shot.

Another option is to delete the user and add a new user as the new user recieves default setting.

 

Did you try to use one of the default layouts in P6 to see if the problem resolves? The issue might be the corrupted user layout that sometimes happens and only workaround is to built it from scratch. 

The WBS corruption is not a usual suspect as normally WBS corruption returns error or makes project invisible.

 

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Thu, 2017-08-24 12:03
#3
Zoltan Palffy
User offline. Last seen 4 weeks 3 hours ago. Offline
Joined: 13 Jul 2009
Posts: 3089
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then check the admin rights 

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Thu, 2017-08-24 06:59
#4
Scott Liversidge
User offline. Last seen 7 years 13 weeks ago. Offline
Joined: 21 Jun 2006
Posts: 15
Groups: None

Thanks Guy's but Id already tried these along with sharing my layout and neither worked. I think it is something to do with user / admin rights.

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Tue, 2017-08-08 13:02
#5
Emad Mofarej,PMP,...
User offline. Last seen 3 years 31 weeks ago. Offline
Joined: 18 Feb 2012
Posts: 39
Groups: None

Go to View > Group and Sort By > 

Uncheck the "Sort bands alphabetically"

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Fri, 2017-08-04 11:39
#6
Zoltan Palffy
User offline. Last seen 4 weeks 3 hours ago. Offline
Joined: 13 Jul 2009
Posts: 3089
Groups: None

uncheck hide when empty in your grouping 

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