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CAN'T PRINT 36" X 48" SINCE UPGRADING TO WIN 7

4 replies [Last post]
Wed, 2011-01-05 01:57
Kelly Findlay
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When I want to create a pdf report to email the program will automatically resize the report to some sort of "fit to page" format during the "print" process, it will not let me change the size to 36" x 48", I am only trying to create the pdf to email and not to print it. I have Windows 7, do I need a specific version of Adobe? Note that this is working fine on my Windows XP computer but since upgrading to Windows 7 I have the error.

Thank you in advance for the assistnce.

 

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Replies

Mon, 2011-01-17 20:16
#1
Rafael Davila
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Joined: 1 Mar 2004
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Try temporarily setting your PDF Printer as the default Windows 7 Printer and also set your default page size the size you are looking for, this happened to me with older software (SureTrak) when my older version of Windows was upgraded, the proposed workaround worked for me.

Another option you might try is to run the program in compatibility mode.

Maybe, both workarounds do work.

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Mon, 2011-01-17 18:08
#2
Andy Power
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I'd try a different PDF writer, i am able to print to PDF in various sizes including 36 x 42 which is probably the closest.  There is also a hidden print menu (hold ALT and type 0 1 6 on the numeric keypad) though i don't think that will help in this case.

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Wed, 2011-01-05 11:48
#3
Kelly Findlay
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This is for a customer of mine that is a building contractor and his clients need the whole workflow printer out on a plotter in that size. I am his IT support and trying to resolve his problem and when researching it I found alot of people with the same problem.

Thank you I will try PDF reDirect and PDF Creator.

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Wed, 2011-01-05 05:07
#4
Nader K. Rad
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Joined: 2 Jan 2007
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Besides that I don't get why you need this size and why you have this problem, I think that using another PDF maker might help. I usually use PDF reDirect and PDF Creator, and both of them are free. 

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