• Interface with client and principal stakeholders while working in unison with release managers throughout the life cycle.• Usher smooth launch of new services and applications enhancements.• Manage communication with the hosting service provider to ensure smooth operations and timely resolution of issues.• Handle a virtual team comprising the offshore core team, hosting, release leads.• Ensure team is mentored with relevant knowledge skills and tools essential for successful transition release into operational support.• Partake in t