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Database Connection Error

2 replies [Last post]
Mon, 2011-04-18 13:28
Jinny Johny
User offline. Last seen 4 years 6 weeks ago. Offline
Joined: 22 Nov 2007
Posts: 9
Groups: None

Dear All,

I am facing an issue with P6 Version 7. Whenever I am trying to login, it says "Unable to connect to the database.  Would you like to configure the database connection now?"

It was working fine until I have changed my computer name recently. I suspect this error is due to the change in the computer name. Could any of you please let me know how can I reconfigure the database. Also would liek to know how I can i take backup of this database (not in XER format).

Thanks for your help,

Johny

 

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Replies

Wed, 2011-04-20 17:51
#1
Jinny Johny
User offline. Last seen 4 years 6 weeks ago. Offline
Joined: 22 Nov 2007
Posts: 9
Groups: None

Hi suresh,

Thanks for responding to my query.

Could you please let me know how can I reconfigure the database connectivity with my new computer name.

Thanks,

Jinny

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Wed, 2011-04-20 13:33
#2
Suresh Sankaranku...
User offline. Last seen 5 years 15 weeks ago. Offline
Joined: 30 Jul 2006
Posts: 77
Groups: Petro-Chem / Oil & Gas

Hi

The Problem looks like, since your computer name is changed recently, the primavera database is looking for the old name and couldnt find it. The soluation is  either you change the computer name back to old or reconfigure the database connectivity with new computer name.

Regards

Suresh

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