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Tips on using this forum..

(1) Explain your problem, don't simply post "This isn't working". What were you doing when you faced the problem? What have you tried to resolve - did you look for a solution using "Search" ? Has it happened just once or several times?

(2) It's also good to get feedback when a solution is found, return to the original post to explain how it was resolved so that more people can also use the results.

Where are the answers located?

13 replies [Last post]
Alexandre Faulx-B...
User offline. Last seen 2 years 34 weeks ago. Offline
Joined: 20 Jan 2003
Posts: 1355

Hello admins,

I am still trying to understand where PlanningPlanet locates an answer to a post;

* above all the existing posts,

* bellow all the existing posts,

* after the post that was selected when I saved my answer

It is very difficult to find the most recent posts and answers on a topic; the very last one is easy to find, thanks to the hyperlink, but the most recent ones before the last one?

Alexandre

Replies

Rafael Davila
User offline. Last seen 2 weeks 6 days ago. Offline
Joined: 1 Mar 2004
Posts: 5241

 The funny thing is that to reference the post # number you will often need to include the URL that is already there as opposed to the # numbers.

Of course I will make use of both, it makes sense to use in some occasions even both in the same sentence. Perhaps on a debate I will use the URL along with the ID # once and then will continue with the sequential numbers only.

Thank you very much as for over a year I have been trying to pass the message without any success. The prior PP Admin never got it as per my referenced prior request.

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Regards,

Rafael

Hello Rafael,

Thanks for the update. We will look into this to see what we can find to mark each post with a number that corresponds to the order in which it was posted. 

The funny thing is that to reference the post # number you will often need to include the URL that is already there as opposed tothe # numbers.  We will get onto it and do our best :)

Please remember we are planners (after this I need to get to my Primavera schedule and deal with the problems that throws me!) and not techies.

Regards.

Rafael Davila
User offline. Last seen 2 weeks 6 days ago. Offline
Joined: 1 Mar 2004
Posts: 5241

Lets take a look again at the id of the same posting.

Now it changed again, and hope you can deduct it is happening not to this posting but to every one.

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Rafael Davila
User offline. Last seen 2 weeks 6 days ago. Offline
Joined: 1 Mar 2004
Posts: 5241

Once again.

The same posting now is identified as #10.

We are asking to keep them with a single ID number forever, same as before when the interface was ok, before becoming broken.

PLEASE SOMEONE HELP ME TO EXPLAIN IT IN ENGLISH I AM SPANISH SPEKING AND LOOKS I AM HAVING SOME DIFFICULTIES WITH MY ENGLISH!

HELP !

The pharagraph before Sorry no LOL is a sarcastic comment out of my frustration for you not being able to understand my poor english, a barrier that is making it impossible for us to understand. This is not what I want, is ridiculous. I just want the IDs to work as before, as it was about two years ago.

HELP !

Believe me it is quite frustrating, I would appreciate help from English speaking person that understand my poor English and can transmit the message to PP Admin.

HELP !

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Rafael Davila
User offline. Last seen 2 weeks 6 days ago. Offline
Joined: 1 Mar 2004
Posts: 5241

PP Admin,

Just keep the numbers for each post and never change them.

The one on the bottom shall always be no1 and the last one, the most recent, the one on the top shall have a sequential number according to the order in which it was posted. Same as before, a request many have issued for over a year.

As of now If I want to make reference to the second from bottom up I will have no option than to use this hyperlink every time I make a reference on it. If I want to refer to a couple of posts two or three times in the same posting it can become a real mess.

Just as before, just as before, just as before...

IS THERE SOMEONE WHO CAN HELP ME EXPLAIN IT TO PP ADMIN? MY ENGLISH THINKING SEEMS SO DISTORTED I CANNOT EVEN COMMUNICATE SUCH A SIMPLE THING TO PP ADMIN!!!!

To me it is not that I am being hard, I perceive it as you being stubborn and not listening to what many have requested.

I will try it once again. Take a look at the following figure, the post no is #9 and will change as soon as other postings are added. What we are requesting is for it to be numberes as #1 forever so when making reference to the post number it will always be the same.

Photobucket

Hello

Alexandre - we're pleased you now understand it.

Raphael - I am sorry but I am struggling to see specifically what does not work for you.

Regards.

We are planners volunteering to keep this PP Ship moving, so please don't be too hard on us.

Rafael Davila
User offline. Last seen 2 weeks 6 days ago. Offline
Joined: 1 Mar 2004
Posts: 5241

http://www.planningplanet.com/forums/improving-planning-planet-website/5...

so unnatural while answering it posted the above in a separate post to my original..

oops will edit after going back to copy the link...

http://www.planningplanet.com/forums/improving-planning-planet-website/519432/where-are-answers-located#comment-72498

ugh...

Probably a certification is needed, suggest PPHLP for Planning Planet Hyperlink Professional.

Rafael Davila
User offline. Last seen 2 weeks 6 days ago. Offline
Joined: 1 Mar 2004
Posts: 5241

It explains it, got it, but it does not make it a good design, it is a very bad way.

http://www.planningplanet.com/forums/improving-planning-planet-website/519432/where-are-answers-located#comment-72495

As per link http://www.planningplanet.com/forums/improving-planning-planet-website/519432/where-are-answers-located#comment-72462 whatever ... do not fit into a natural conversation.

Would be better if. As per link #23 whatever ...

Sorry might seem good to a computer nerd but not to me, I prefer to use natural language for regular conversation, it should be in any case an alternate way but never a substitute to natural language. It is simply bad interface design at its worst.

010011010100111000111000111001111010100110101001110001110001110011110111100001111101001101010011100011100011100111101111000011111010011010100111000111000111001111011110000111110100110101001110001110001110011110111100001111101001101010011100011100011100111101111000011111010011010100111000111000111001111011110000111110100110101001110001110001110011110111100001111101001101010011100011100011100111101111000011111010011010100111000111000111001111011110000111110100110101001110001110001110011110111100001111101001101010011100011100011100111101111000011111010011010100111000111000111001111011110000111110100110101001110001110001110011110111100001111101001101010011100011100011100111101111000011111010011010100111000111000111001111011110000111110100110101001110001110001110011110111100001111101001101010011100011100011100111101111000011111.... = the above in binary, easier to read for you but not to many of us.

To me it is like putting left shoe on top of a table while bending to lace right shoe on the floor, so unnatural.

Well at least a few software developers do listen to the users and do not force them to do it only their way when so many do not like their way, some respond to the user needs.

Best regards,

Rafael

Hello,

Here are the principles that explain how the forum presents data and accepts posts and replies:

  • Initial forum post / question is ALWAYS at the top of the page.  Why? - to indicate the original question.
  • All answers / replies to the initial forum post are, by default, ordered with the newest first with the oldest at the bottom of the screen (I will ask the team what can be done to allow users to set their order preference if people think this will add value.)
  • These is a "Last Post" link at the top-right of these initial posts if you want to jump to see the first (oldest) reply and work your way up to the most recent.
  • Each post is given a #1, #2, #3 reference number; this simply shows the sequential order of replies. 
  • The "Reply" links will always add your reply to the overall thread and post it as the newest post.
  • You will see that each post has a number #1 or #2 etc.  As some of you have shown, these reflect the number in which the post is shown to the user.  To point someone to an existing post you need to reference the URL that is shown by that #1, #2 etc (hover the mouse over the #2 and you will see the hyperlink to include).

I trust this explains the logic here and helps in some way?

Best regards to everyone.

PP Team.

Rafael Davila
User offline. Last seen 2 weeks 6 days ago. Offline
Joined: 1 Mar 2004
Posts: 5241

Alexandre,

The last post is always at the top, my issue is with the numbering. It is not fixed and every post number changes as soon as someone else post a new one. the old system was similar, always on top the last posting but the numbers were fixed so the first posting, the one at the bottom would be identified forever as No.1, the second from bottom up as No2 forever. In this way you could make references to non changing post numbers, very simple but not to a few.

I believe your contributions to PP are very important, especially those regarding MSP, not my choice but the choice by much of an overwhelming majority of worldwide users. I believe in competition and understand different software fills different needs. I believe MSP is a very valuable software.

Regards,

Rafael

Rafael Davila
User offline. Last seen 2 weeks 6 days ago. Offline
Joined: 1 Mar 2004
Posts: 5241

Alexandre,

This post shall appear with the item ID as #1 but as soon as someone else add another post the number will change to #2 and latter on it will change to #3 and so on. It is impossible to make references to specific posts as Admin. do not get it. Maybe you are lucky enough to make them understand a request that for over a year many have submitted with not even a reply from Admin. as why they are reluctant to make the fix to how it worked before it was broken. The developer of the old interface did it right, there is no reason why the new developer cannot fix it unless related to a well Known software developer notorious for their BUGs, that would explain everything.

http://www.planningplanet.com/forums/improving-planning-planet-website/506779/thread-numbers

They never got it.

Guess they are still looking for a way for every number you post will be automatically increased by one every time another post is recorded. Got to be an intelligent algorithm that will know when you are referring to a post number or to something else as to make the increase only when needed. Post numbers shall be fixed, shall not change, even if Admin. deletes one, the others before and after shall keep their ID number. It is like if you change name every day.

Sorry no LOL.

Regards,

Rafael