START Date:
August, 2016
END Date:
September, 2016 Kwok was part of team that developed a high-level operating model, and organisation design for a large utility capital delivery organisation responsible for £500m of projects annually. He specifically led the governance elements of the operating model design, and supported key aspects of process and organisation design. He co-facilitated design and review workshops working as part of a joint Deloitte and client team.