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Can not start ot setup P3 after install ODBC?

5 replies [Last post]
Wed, 2005-11-09 01:25
Wassem Habboub
User offline. Last seen 13 years 13 weeks ago. Offline
Joined: 13 Aug 2005
Posts: 7
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Dear All

Can any one help me please
I load the Pervasive ODBC driver on my computer
after that i cant start P3 and have massage "A serial
number could not be locked "
i try to uninstall Pervasive ODBC driver but the probem still valid.
i try to uninstall P3 and reinstall but i have error
massage " P3 Setup
Error: (20) Record manager inactive"

please help me.

Thanks
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Replies

Wed, 2005-11-09 21:32
#1
Alex Wong
User offline. Last seen 11 years 48 weeks ago. Offline
Joined: 12 Feb 2003
Posts: 874
Groups: TILOS
If you running in a server environment, this would happened. The reason that it cannot lock a serial no because you may have a session still active. Try to kill that session and install ODBC driver again
HTH
Alex
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Wed, 2005-11-09 20:09
#2
Zhang Haixiang
User offline. Last seen 4 years 20 weeks ago. Offline
Joined: 14 Apr 2005
Posts: 250
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I haven’t had this problem before when i using informaker/MS Access to make report.

I’m not sure if using ODBC to access P3 need a serial number,i think only P3 batch or RA require it.

May be there are some other problems,you’d better call P3.

The last choice is to format you hard disk and then reinstall everything.
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Wed, 2005-11-09 09:53
#3
Ronald Winter
User offline. Last seen 3 years 50 weeks ago. Offline
Joined: 4 Jan 2003
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After uninstalling both programs using the Windows Control Panel, you need to reboot your computer. It is not sufficient to just delete some of the files. If you did not use the Windows Control Panel to remove the program, then do so. Good luck!
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Wed, 2005-11-09 05:41
#4
Wassem Habboub
User offline. Last seen 13 years 13 weeks ago. Offline
Joined: 13 Aug 2005
Posts: 7
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Hello Christian Adrian De Vera,

I delete the pervasive file, and also the P3WIN file/folder
but i still have the same massage

Thanks,
W.H
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Wed, 2005-11-09 04:11
#5
Clive Randall
User offline. Last seen 17 years 10 weeks ago. Offline
Joined: 15 Aug 2005
Posts: 744
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Was the massage any good??
Suggest you call you P3 helpdesk
They should be able to provide the correct password
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