(1) Explain your problem, don't simply post "This isn't working". What were you doing when you faced the problem? What have you tried to resolve - did you look for a solution using "Search" ? Has it happened just once or several times?
(2) It's also good to get feedback when a solution is found, return to the original post to explain how it was resolved so that more people can also use the results.
My company pushed a Windows 10 update. My P6 works fine but Visualizer will not launch. It is a standalone database on my computer. I ran a trouble shooter and it comes up incompatable.
There are no error messages it just doesn't launch. I tried running in compatability mode with an earlier version of Windows but that still doesn't help.
Is there something I can do to fix this?
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Found the answer. Visualizer needs Java 7 to run. Installed Java 7 in addition to Java 8 and everything runs perfectly.
Email: PPadmin@planningplanet.com
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