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NEC3 - Contractors time risk allowance

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James Pope
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I have applied contractors time risk allowance to groups of activities rather than individual activities. The client does not like it & will not accept the programme unless it is changed. As far as I can determine from the NEC guidance notes I can do either.
Does anybody have experience of this problem, or have a view?

Replies

Jeremy Clarke
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Hallo all, I would appreciate your opinion on the difference between duration without TRA and minimum duration for Quantitative Schedule Risk Analysis. In my opinion this is not the same but I am having trouble defining the difference.

Thanks in advance

Jerry Clarke

Stephan Toth
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Hi, James Pope

The adage the customer is always right comes to mind here, however, I qualify this as being, as long as the overall time risk factor remains the same.  Who cares what format it is in, as long as the time risk factor is accounted for.  I would opt to total it up and put it on the whole project as I have outlined before in previous post.

The problem with allocating time risk allowances to task is that once the task is completed on or before time that risk factor benefit is lost but if the task is over time then the detriment is carried forward to the next task. 

This is totally unfair on the project manager. 

In all cases, you are the professional, stand your ground on what you believe to be right and in the best interest of the project.

If you do that, its very unlikely the customer will get someone else to do it.  Unless of course, s/he is a complete fool.

And if that is the case, do you realy want to work for them.

 

Stephan Toth
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 Hi Stephen Devaux: 

You present a good argument, however, my use of the Pareto law is not to add slack or a buffer at all, and it’s solely to establish a viable baseline on the timings of the expected effort provided by team members.  Seeing as this is original input to the project there can be no valid arguments from executives. 

 

Having established these work effort times one then needs to establish a project wide buffer that accounts for the over all risk.  On the face of it, my previous post today regarding the critical chain as opposed to the critical path as expounded by the authors of the book 'the definitive guide to Project Management' seems to be a viable solution.

 

I wont republish what I have written there but the idea of producing a project wide buffer and applying the full buffer from the outset of the project makes sense.  Doing it this way allows you to monitor the ratio usage of project buffer to project progress and if the buffer usage percentage is marginally higher than project progress percentage you have a clear indication that your project is dying slowly.  If it is being used up at a greater percentage rate than the projects progress you know you are in deep trouble because your project is dying fast. Any sudden large steps upward in the buffer usage differential indicates that you have a considerable problem to handle while the opposite means you have a fantastic team that is on top of the job and you can look forward to a nice bonus.

 

As for anal-retentive executives, they are just spoilt bullies trying to make them selves look good and often just need a good spanking.  When asked by them to do a project in such and such time and budget I just laugh at them and say 'I will tell you how long it will take and how much it will cost when I have produced the project plan'. 

 

If they don’t like it, then fine, get someone else to do the project because I never set myself up for a fall, especially not out of ignorance. 

 

But then again, I am a cantankerous old fart who is a professional that is not intimidated by authority, position or company politics.  I am either right or wrong, if I'm right I wont back down, if I'm proved to be wrong then I wont argue the point. 

 

Stephan Toth
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Hi,

A great discussion has been brewing and that’s good for everyone however I think you are missing the point.  I was not talking about task duration, which is another subject in its own right.  I am talking about effort time on a task.

Most people when asked would like to assume that they work to 100%, but due to circumstances that is neither a true or practical estimate in real life. 

I was suggesting that by using the Pareto theory of 80:20 one could assume that a well-motivated person will consciously produce no more than 80% of their target.  So as a starting baseline one should divide their quoted effort time by 8 and then multiply that figure by 10.  Therefore if the quoted effort time is say 36 hours or three days then 36/8x10=45hrs planned effort.  Obviously, this should be the absolute minimum of effort time.

 

Nokes and Greenwood in their book 'The Definitive Guide to Project Management' focus on a methodology called Critical chain and activity durations.  Their basic assumption is to create a project buffer by asking team members who are going to work on task first provide an estimate of how long the task will take with 90% confidence and then to ask them to an estimated time that provides a 50:50 chance of completing. 

 

They then go on to say identify and sum up both columns of 50% and 90% effort durations that fall on tasks along the critical path.  Having done this they recommend either adding both the 50% and 90% effort durations together and dividing by 2 simple less risky projects. 

Or,

For larger, more complicated or risky projects to take the sum of the squares of the differences between the 90% and 50% estimates for the tasks that fall along the critical path.

I think the easiest way of doing this would be to use a spreadsheet such as Excel.

They then go onto say insert the feed buffers in the places where the non critical work streams join the critical chain (path) to protect the critical chain from any variability in the timings of non critical tasks.

 

Further, they suggest that one should calculate the feed buffers in the same way as for the project buffers by using the activities in each feeding work stream instead of the critical chain activities in calculations.

To make full sense of this method one would need to read the book, the full method is outlined in brief in appendix A.

 

My impression is that you add the whole buffer sequentially to the tasks and monitor how much is being used up over time.  Lets say for argument sake that the project is 20 percent completed and you have already used 50 percent of your buffer then you know that your project is in trouble.  While on the other hand if your project is 80% completed and you have only used say 30% of your buffer, you can be a little bit more optimistic.

I hope this helps.

Kind regards, Stephan Toth

 

 

Stephen Devaux
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Hi, Stephan, and welcome to PP.

That was a very thoughtful and interesting post.  My two cents on the subject:

You wrote: "In real life, people never ever work to 100 percent of their capabilities and because of this on needs to make allowances for this in their plans... I believe that considering how many project go over time and over budget, using the Pareto law of 80:20 is not a bad starting point in allocating time and efficiency ratings. Using this law dictates that... A standard weeks work is expressed as 32 hours actual work, and so on. By utilising the Pareto law you take into account such things as toilet breaks, walking to and from work places, phone calls, discussions and a whole host of other non-productive activities that delay a project."

I work with many different industries.  Other than in information systems project management (by far the least mature PM discipline. especially health care PM!), I know of no company that has been inbusiness longer than five years that would consider using a 40-hour week for planning purposes.  Some use 36, but that's invariably for "overtime exempt" employees, who almost certainly normally work 45+ hours a week anyway.  Thirty-two is certainly quite standard in PM-mature organizations.  

 

"Also using the Pareto law, you do not need to build unnecesary slack into the project and are less likely to under estimate the time that tasks take."

The term slack (or float) has a specific meaning, and it probably shouldn't be used to describe schedule reserve, which is what I assume you are referring to here.  Budget and schedule reserve (or buffers, to use the Goldratt term) are both necessary risk mitigation tools on any project, to account for risk due to unforeseeable problems ("black swans", in the term used by epistemologist Nicholas Nassim Taleb).  

Project schedule reserve is qualitatively different from budget reserve, due to the importance of the critical path.  To avoid using it up frivolously (per Parkinson's Law: "Work expands so as to fill the time available for its completion."), schedule reserve should:  

1. Only be input at the end of the project or before key milestones (where missing them will be costly).

2. Always have their drag and drag cost estimated (e.g., on a contract bid, how much will including SR reduce the likelihood of winning the contract, or how much will it reduce the price you can bid on the contract -- the customer will often pay more for a shorter schedule).

SR represents the difference between the baseline schedule and the working schedule.

 

"Of course planning your project using this law will at the outset make your project appear to take longer and probably cost more.  You would have to use all your powers of persuasion to convince the board that your estimates are reasonable and a fair representation of how long the project would actually take. Everyone knows that wishful thinking executives and bean counting accountants want to see very tight schedules with minimum cost but project managers have to operate in the real world and need to have the intestinal fortitude to stand their ground and always be realistic in their predictions."

Customers (e.g., US DoD clients) when they see SR in a schedule will often order the PM to take it out.  In so doing, they demonstrate ignorance of good project management practices -- the way you meet a time commitment is by operating to a more aggressive schedule.  Such customers should be asked if, when taking a flight somewhere, they always plan to arrive at the airport gate exactly a nanosecond before it closes.  If they still refuse to allow SR, then there needs to be a much bigger final activity: TEST & INTEGRATE will take a lot longer (and cost a lot more!) under these circumstances, as the one thing that having no SR will guarantee is that the contractor will make bad decisions to meet schedule.

 

"The up side to this method is of course when you bring your project in, on time and budget or even under the expected time and budget that was predicted.  In this case everyone is happy, smiling and congratulating themselves on a job well done."

Especially if there is a contractual incentive for early delivery, which is done far, far too rarely.  Your earlier point: "In real life, people never ever work to 100 percent of their capabilities and because of this on needs to make allowances for this in their plans," is absolutely true, and is a well-known philosophical issue ("The Principal-agent Problem") analyzed extensively by, among others, political economist Max Weber.  From the Wikipedia article: "The solution to this... problem... is to ensure the provision of appropriate incentives so agents act in the way principals wish. In terms of game theory, it involves changing the rules of the game so that the self-interested rational choices of the agent coincide with what the principal desires."

Projects are investments.  Completion date almost invariably has a huge impact on the value of the investment.  The critical path determines project completion date.  Therefore incentives should be built into the contract to improve the completion date, and these incentives should be used by the PM to reward those working on CP tasks, so that "the self-interested rational choices of the agent coincide with what the principal desires."  Ultimately, the contractor should work, not to often-arbitrary deadline and budget edicts ("Timeliness starts with timelines, but deadliness comes from deadlines!"), but toward expected project profit metrics aligned with the "Principal's" investment desires, for project profit.  And the Total Project Control metrics for that are the DIPP and the DPI (DIPP Progress Index).

Fraternally in project management,

Steve the Bajan

 

 

Stephan Toth
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Hi, I am new to project management but have been in production management for many years.  Its been a long time since the advent of the discredited time and motion studies that expected people to work to a level expressed by a highly motivated executive hurrying for a bus while carrying a heavy brief case.  In real life, people never ever work to 100 percent of their capabilities and because of this on needs to make allowances for this in their plans.  Many people, and I may say, more experienced project managers than I am have expressed a wide variety of ways to account for this project/task time risk element.

I believe that considering how many project go over time and over budget, using the Pareto law of 80:20 is not a bad starting point in allocating time and efficiency ratings. 

Using this law dictates that:

A standard hours work is expressed as 48 mins actual work

A standard days work is expressed as 6.4 hours actual work

A standard weeks work is expressed as 32 hours actual work

and so on.

By utilising the Pareto law you take into account such things as toilet breaks, walking to and from work places, phone calls, discussions and a whole host of other non-productive activities that delay a project. 

Also using the Pareto law, you do not need to build unnecesary slack into the project and are less likely to under estimate the time that tasks take.

Of course planning your project using this law will at the outset make your project appear to take longer and probably cost more.  You would have to use all your powers of persuasion to convince the board that your estimates are reasonable and a fair representation of how long the project would actually take.

Everyone knows that wishful thinking executives and bean counting accountants want to see very tight schedules with minimum cost but project managers have to operate in the real world and need to have the intestinal fortitude to stand their ground and always be realistic in their predictions.

When dealing with contractors one could reasonably say that 'In my opinion your predicted time scedule is too tight' and insist on building in the risk for your plan as outline above and still maintain the contract price.

The up side to this method is of course when you bring your project in, on time and budget or even under the expected time and budget that was predicted.  In this case everyone is happy, smiling and congratulating themselves on a job well done.

Mike Testro
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Hi Anoon

No - with an 8hr day calendar the task durations are all a bit longer - hence a built in TRA.

Best regards

Mike Testro
Anoon Iimos
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Hi Mike,

How could that be? Do you mean you are going to work for 9 hours/day but you will only get paid for 8 hr.?

cheers
Mike Testro
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Hi All

A very simple way to add a TRA to each task is to set up the programme on a 9 hour day and then change to an 8 hour day.

Best regards

Mike Testro
We usually create time and cost buffers for major phases and the project.
The schedule that is used for workforce management shall be tight. Adding risk allowance for activity estimates is an error.
Contingency reserves (buffers) for known risks shall be created for the project and major phases and these buffers shall be owned by project manager.
Additional buffers (management reserves for unknowns) shall be owned by top management.
Gary Whitehead
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also, ref 5000 activity programme with 30% of activities having 1 day TRA. That would only screw a 2 yr programme if that 30% of your activities were on the critical path.

If this is the case, I’d suggest your 2 yr programme is already screwed!
Gary Whitehead
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Hi Daniel,

In other forms of contract, the contract planner will often automatically add some time risk allowance to his durations anyway, on the basis that it’s safer to over-estimate than under-estimate durations from an EOT point of view.
So you think the piling will take 14 days, but you allow 15.

The TRA in NEC is to some extent just a way to bring these allowances out in the open.
Since EOTs are automatically granted with each progress update, there is no need to hide fat in the durations as with other contract forms.

Each activity does have an element of schedule risk associated with it. Personally, I prefer to include TRA at the activity level rather than the buffer approach suggested by Mike.
The exception being when you have very small duration activities of say 5 days or less. here a TRA of say 10% , or 0.5d, would be too small a figure to bother adding, and if your planning unit is in days, too small to add acurately.
Here I would go with a buffer TRA at the end of a sensible grouping of activities.

Cheers,

G
Mike Testro
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Hi Daniel

I would not put the TRA on every task in the programme but at suitable places in the programme.

The allowances should also represent the time risk applicable to the tasks.

Best regards

Mike Testro
Daniel Limson
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I am currently on a TS assignment on this type of contract NEC3 (the first one in HK). Based on the initial assessment of the programme requirements (especially the TRA (Time Risk Allowance) and the terminal float at each end of a series of activities leading to a key date), My view is that this type of programme requirements is only good and applicable to small projects or maybe tender programmes with less than 100 activities. For large scale project, I think the TRA is not applicable anymore. Imagine if you have 5000 thousand activities on a 2 years contract, if you just put one day TRA to 30% of the activities then your programme is already screwed up.

By the way, the TRA is entered into a defined column and built-in in your activity duration.
Mike Testro
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Hi Oliver

Thats a good point and I can see its use in a typical contractors programme where bars are multi task - multi locations and exceed 20 days up to 50 or 60 days sometimes - with SS FF Links everywhere and lead lags in every case.

It is not practical when a fully detailed bottom up programme is used with no task longer than 10 days.

In that case one TRA task at the end of the cascade will add the risk at summary level.

Best regards

Mike Testro
Oliver Melling
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Gary/Mike,

Im pretty sure when i went on the NEC3 programming workshop that TRA was entered as a number in a custom field.

The practice of inserting additional task would double the schedule size and on a large programme this would not be workable.

Also, just because a task has finished doesnt mean you should ’bank’ the TRA. The allowance is associated with the task, if the task has gone then so has the risk, should the TRA not disappear too?
James Pope
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Mike, Gary,
Just to confuse the issue, I have also included terminal float on the programme, designated as buffer.

rgds
James
Mike Testro
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Hi James - Gary

I have just now posted this question on my Linked In group - I will let you know what response we get.

I don’t think the question has ever been raised before.

As to the practice of just staing the number of days that has been built into each bar - its just plain daft.

How is the cumulative time risk to be retained when the bars are progressed 100% and drop out of the picture?

The clearest and simplest method is to have one buffer at the end of the Constructio work for the Contractor to use or retain and then another adjustable buffer for the Client.

Best regards

Mike Testro
James Pope
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Mike,
I am using the same work day calender, ignoring Easter & Xmas, for all activities. The TRA bars/lines are not designated as ’buffer tasks’ on the programming software.

regards
James
Gary Whitehead
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Hi Mike,

I’m no expert, but I’ve always used the same calendar for TRA as for the activity to which it was linked. This seems the olny appropriate course to me.

(As an aside, I saw a couple of programmes recently that had just inserted a column describing how many days of each activity’s duration was TRA, rather than inserting TRA as seperate activities. It seems wrong to me, but I can’t think of a good reason why -any comment?)

If you’re using a single TRA line for multiple activities with potentially multiple calendars like James, I suppose it gets a bit more tricky.
I would probably go with matching the calendar associated with those activities most likely to ’use’ the TRA -ie a combination of longest duration, most uncertaintly and highest risk.

I can’t see the value in using a 24/7 calendar, to be honest.
Mike Testro
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Hi James

So we are into the next layer of discussion.

Should your CTRA’s be set on calendar days or work days?

Say you have a 5 day CTRA buffer and it goes over the Cristmas break you then have something like a 15 day buffer - is that fair?

If you set your buffer on a 24/7 calendar it will end in the middle of Christmas and the work will start immediately after - which to me seems fairer.

I would welcome some input on the NEC experts on this question - I know it doesn’t help you much but I think you have enough advice from Gary to be going on with.

One side issue - if a 24/7 task ends in a holiday period then all upstream criticality is lost.

Best regards

Mike Testro
James Pope
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Hi Mike,
I am displaying the CTRA as a distinct task bar with a unique code & I am using the 5 day xmas & easter default calender 8hr day.

rgds
James
Mike Testro
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Hi James

Just one point - how are you displaying these CTRA durations in the chart?

Are they distinct task bars with a unigue code.

If so what calendar are they on?

A sneeky way to build in CTRA is to set the approved contract programme on an 8 hour day and work to one on a 9 hour day.

Best regards

Mike Testro
James Pope
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Gary,
Thanks for the reponse.
The NEC3 guidance notes state "The Contractors time risk allowances are to be shown on his programme as allowances attached to the duration of each activity or to the duration of parts of the works". I chose to show CTRA against a group of activites rather than individual activities, because I believe the programme would be easier to update, & I can ’keep some options open’. Also it means the durations for individual activities are more accurate, for ordering purposes, coordinating other trades etc, rather than being inflated by CTRA.
Anyway, I have taken your point regarding the importance of getting the programme agreed asap, & have now issued a compromise programme with a column added showing CTRA against high risk activities, & CTRA summary bars for groups of these activities.

thanks for your help
James
Gary Whitehead
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I don’t have the guidance notes with me, but my understanding of time risk allowance is that it should be done at activity level. I’m guessing if you’d read the guidance notes though, this isn’t explicitly stated.
Grouping them as you describe is what I would call buffering rather than TRA.


NEC is fairly strict about reasons for rejecting a programme, though. Which of the four reasons for rejection is he invoking? He could try and argue that the likelihood of completing all these individual activities on the dates specified, with no TRA, is unrealistic. Shaky ground, though.

Why are you not keen on applying TRA at activity level? It makes for a better schedule, IMO.

NEC contracts can get very messy very quickly if you don’t have a regularly-approved programme. I would suggest where the TRA sits is less important than getting the programme approved ASAP.

Cheers,

G