CEO Assistant, Externaliseo, Slimdoo Client Service, Habitatpresto Telesales team
START Date:
January, 2017
END Date:
August, 2017 Management: helping manging the 3 different teams (Client Service, Tele Sales Service, BPO)
Project Management : Launching and monitoring of different clients projectsi (creation of scripts, processes, data basesréation des process et des scripts, suivi des bases de, implementation and monitoring CRM)
Clients Relation : Daily communication with the client, reporting, weekly production comities and monthly piloting comities
HR :CV Sourcing through different sources (Announces, Facebook, Advertising, Street marketing), Selection of CVs, Recruitment interview and training of canddates).
Reporting : Statistical control of the the different team performances
- Company:
- Industry:
- Job Role:
- Project:
- Region: