I have used a wide variety of computer programmes, including: • Siteman and COINS (accounting programmes) • Change control programmes – e-change and CEMAR, Conject • 4projects, Documentum and Asite (internet based document storage programmes) • Microsoft Excel, Microsoft PowerPoint, Microsoft Word Understanding of contractual, commercial, insurance and legal processes relating to contracts and the project, increasing my business and commercial acumen. Working to ensure customer service is an integrated part of my work and that of the project. Compiling tender procurement and enquiries, tender analysis and subcontract order document compilation. Understanding of construction techniques, problems and solutions and work closely with technical and production team on a daily basis to review and develop appropriate techniques and solutions for the project. Understanding of financial models including cashflow and turnover forecasts, projected profit/loss statements and internal cost reporting (Cost Value Analysis). Completing internal reports on a monthly basis ensuring deadlines and procedures are complied with. Timely preparation of client valuations, including pricing variations, submission of invoices and receipt of payment. Knowledge of internal commercial processes and procedures on projects, and apply best practice and continuous improvement approach, to maximise returns in terms of profit. Managing, negotiation and final account of scope works, including variations with subcontractors, for steel frame, cladding, mechanical and electrical, scaffold, groundworks, roofing, general metalwork, painting and decorating, signage, final clean, crash barriers, movement joints, line marking Managing preliminary packages; scaffold, diamond drilling, mastic sealant, plant hire, temporary electrics, site surveying, building inspectorates, O&M manuals, telephone lines and set up, labour hire and welfare, on-site canteen Understanding of appropriate costs, codes, standards and specifications Managing commercial administration duties, including placing small works and materials orders, invoice processing, purchase ledger, plant hire accounts and weekly payroll