Are delays inevitable on a project? Recond to be the 2nd most cause of project failure (after communication) do you have a process for identifying them, tracking them, mitigating them, avoiding them long before they affect your project.Do you have an attitude that retrospective delay analysis and the claims industry will sort it out in the bun fight after you've handed over the project late. Well I've put together best practices from working on projects for 40 years to try and identify a better process. Nobody else in the claims industry will do it as it's not in their commercial interest. If you want a copy and want to contribute to best practice reply with your email address.