Website Upgrade Incoming - we're working on a new look (and speed!) standby while we deliver the project

Tips on using this forum..

(1) Explain your problem, don't simply post "This isn't working". What were you doing when you faced the problem? What have you tried to resolve - did you look for a solution using "Search" ? Has it happened just once or several times?

(2) It's also good to get feedback when a solution is found, return to the original post to explain how it was resolved so that more people can also use the results.

Report Failure

9 replies [Last post]
Wed, 2005-08-17 02:54
Katalin Hovanyi
User offline. Last seen 10 years 35 weeks ago. Offline
Joined: 18 Apr 2003
Posts: 38
Groups: Petro-Chem / Oil & Gas
Haliho,
Has anybody met this error "PRMLOOK caused a General Protection Fault in module KRNL386.EXE at 0001:8A07". It is appearing totally randomly when I make reports. Pls help me to solve this.
Thanks
Katalin
Top

Replies

Thu, 2005-08-18 00:57
#1
Mohamed Mansour
User offline. Last seen 10 years 10 weeks ago. Offline
Joined: 16 Aug 2005
Posts: 5
Groups: Petro-Chem / Oil & Gas
Hi Katalin;
You have to try with this method.
"Short file" means that you save your planning directly in a file placed in your desktop. After you will try to run reports. Good Luck...Let me know the result..
Top
Wed, 2005-08-17 08:13
#2
Katalin Hovanyi
User offline. Last seen 10 years 35 weeks ago. Offline
Joined: 18 Apr 2003
Posts: 38
Groups: Petro-Chem / Oil & Gas
Thank You Paul, I have it.
Top
Wed, 2005-08-17 07:18
#3
Paul Harris
User offline. Last seen 1 year 48 weeks ago. Offline
Joined: 11 Apr 2001
Posts: 618
Groups: Content Moderators, GPCCAR Editors
Katalin

I have sent you some info by email, let me know if you do not get it.

Regards

Paul E Harris
Top
Wed, 2005-08-17 06:54
#4
Katalin Hovanyi
User offline. Last seen 10 years 35 weeks ago. Offline
Joined: 18 Apr 2003
Posts: 38
Groups: Petro-Chem / Oil & Gas
Thank You Paul,
Unfortunately my maintenance expired (I checked yesterday). It takes time to "push" my company to by a new one.
Regards
Katalin
Top
Wed, 2005-08-17 06:43
#5
Katalin Hovanyi
User offline. Last seen 10 years 35 weeks ago. Offline
Joined: 18 Apr 2003
Posts: 38
Groups: Petro-Chem / Oil & Gas
Haliho,
Can You explain a bit further what kind of "short" file You made?
Regards
Katalin
Top
Wed, 2005-08-17 06:41
#6
Paul Harris
User offline. Last seen 1 year 48 weeks ago. Offline
Joined: 11 Apr 2001
Posts: 618
Groups: Content Moderators, GPCCAR Editors
On occasions I have been asked by Primavera Support to delete all the Btrive files from the Windows System and System32 directories as the Brtive files are deleted on uninstall.

I would suggest that you should contact Primavera Support if you are in maintenance.

Paul E Harris
Eastwood Harris Pty Ltd, Melbourne, Australia
Planning and Scheduling Book Publishers, Training & Consulting
www.eh.com.au
Top
Wed, 2005-08-17 06:03
#7
Mohamed Mansour
User offline. Last seen 10 years 10 weeks ago. Offline
Joined: 16 Aug 2005
Posts: 5
Groups: Petro-Chem / Oil & Gas
Hi
I had encountered this problem. I don’t have understand it.
But i resolved this problem by creating new short file to save the planning. Afetr try to run reports.
Top
Wed, 2005-08-17 03:50
#8
Katalin Hovanyi
User offline. Last seen 10 years 35 weeks ago. Offline
Joined: 18 Apr 2003
Posts: 38
Groups: Petro-Chem / Oil & Gas
We already reinstalled the P3, I’m in the Power User group and so on but this little message apearing again and again. Maybe somebody went through this and found a solution.
Top
Wed, 2005-08-17 03:38
#9
Raja Izat Raja Ib...
User offline. Last seen 13 years 39 weeks ago. Offline
Joined: 2 Jun 2005
Posts: 299
Groups: GPC Malaysia, Petro-Chem / Oil & Gas
Ho Ho Ho,
Try to Reinstall again, What u do close all active file include anti virus and install.
good luck
Top